Focus transmission problems and owner
complaints on 2011 - 2015 model years.
With the introduction of an all-new Ford
Focus, it uncovered its own
set of actual and potential transmission
problems. This website provides
information to California consumers that
can be used to alleviate the problems
they may be experiencing with their
Focus, and/or legal remedies available
to them under the California lemon law.
These owner problems and
complaints may include:
the newer Ford Focus, PowerShift
automatic transmission problems (this is
actually an electronically shifting/
controlled dry clutch gearbox) have been
found to occur. These transmissions are
known to have an internal seal(s) that
leak oil from the gearbox case onto the
shifting clutches, thus causing
transmission operational problems, as
well as transmission "tear-downs"
and major internal parts replacements.
transmission problems reported by Focus
Motor Company, and its authorized Ford
dealers are aware of the various
problem(s) with the 2011 - 2015 model-year
Ford Focus. Many dealers are
performing "software updates" to the
engine and transmission systems on the
2011 - 2015 models to correct the
"CHECK ENGINE" warning
light and transmission operational
Harsh shifting of
transmission, or other
Loss of power on initial
take-off from a stop or from low
The feeling of the
Harsh or delayed engagement
"shuddering" upon take-off
from a stop.
Transmission oil leaks.
(re-learning) of transmission by
Ford dealers to "correct" the
Rebuilding or replacement
of transmissions for these
transmission seals due to
contamination of shifting clutches
by leaking oil.
Car owners are routinely
being told "this is normal
operating characteristic for this
transmission" by the Ford
service departments to complaints
of the transmissions operation.
Here is what some dealers
are doing in an attempt to correct the
issues with these vehicles:
DTC’s (Diagnostic Trouble Codes)
- Replacement of TCM (Transmission Control Module)
software to the engine and/or
Ford Technical Support HOTLINE.
TSB’s (Technical Service
Bulletins) or NHTSA mandated
Ford “Oasis” online shop
information system, and following
“Oasis” topics repairs.
further instructions from Ford
Technical Support HOTLINE for
problems that cannot be remedied
by the above, or simply that Ford
Engineering has the issue “under
investigation”, but with no
current fix available for the
Yes, you can do something about this, whether the
vehicle is currently fixed or not!
If you own or lease a 2011 - 2015 Ford Focus
(whether the issue(s) are fixed or not),
you live in California, and you have 2 or more documented warranty repair
orders where you have complained about
we encourage you to call our law firm,
or use the convenient free online case
evaluation form below.
Your Ford Focus may qualify for a buyback
under the California Lemon Law, or you
may be entitled to substantial cash
compensation in the thousands of
dollars. In California, your
attorney’s fees are billed to the
automobile manufacturer. You can
call us, or use our convenient free case
evaluation form below. Either way, you
don’t have to put up with a vehicle
that does not drive/operate correctly,
or is unsafe!